API Documentation Strategy Using GitHub Copilot

Hansem Global is currently producing API guides for various clients. API guides are generally structured in the order of Method, Endpoint (URI), Request, and Response. The Method specifies the type of API request (e.g., GET, POST, PUT, DELETE), and the Endpoint defines the URL path where the API is called. The Request section details the […]

Principles and Framework for Effective UI Text Design

Do you know why UI text matters more than you think?UI text — the words that appear on screens such as menus, buttons, pop-ups, and alerts — plays a critical role in defining how users interact with a product. Clear, consistent language not only enhances usability and builds brand trust but also determines how easily […]

More Than Motion: How Hansem Global’s Motion Graphic Designers Drive Impactful Content

In today’s digital landscape, motion graphics are everywhere—in marketing campaigns, product demos, training videos, websites, and even mobile apps. At Hansem Global, motion graphic designers play a critical role in helping global brands deliver high-quality, visually engaging content that resonates with audiences worldwide. This article introduces what motion graphic designers do, the skill sets they […]

Turning User Manuals into Chatbot Content with AI

AI is no longer a futuristic idea for technical writers. Beyond automated drafting, today’s tools can transform the way product information is delivered to end users. One of the most practical applications is converting traditional product manuals into chatbot-ready content. Here is a step-by-step look at how this transformation works—and why human expertise remains essential. […]

What Information Does the FDA Expect in Your IFU?

A Practical Guide to Preparing Instructions for Use (IFU) for U.S. Medical Device Marketing Authorization When entering the U.S. market, a medical device’s Instructions for Use (IFU) is not just a technical document—it’s a legal requirement. As a core part of labeling regulated by the FDA, the IFU must demonstrate your product’s intended use, safety, […]

From Technical to User-Centered: Writing Better Industrial Equipment Manuals

Forklifts, excavators, wheel loaders, and other industrial equipment are powerful machines, but their manuals often fail to serve the people who rely on them. A manual is not just paperwork—it is a critical tool for safe operation, regulatory compliance, and efficient use of equipment. In the U.S. market, poorly written manuals expose manufacturers to OSHA […]

AI in Technical Documentation: Four Practical Ways Technical Writers Can Use It Now

Many manufacturers talk about “adopting AI,” but few have a clear plan for where and how to apply it. For technical writers and documentation teams, AI is far more than an auto-writer. It is a strategic partner that can transform every stage of the documentation process—from research to continuous improvement. Below are four key application […]

Where Should LSPs Begin Their GCSP Journey?

The language services industry is entering what CSA Research calls the “post-localization era,” where translation alone is no longer enough. In its 2024 commentary “Entering the Post Localization Era: A New Dawn for the Language Services Sector,” CSA emphasizes that LSPs must evolve into Global Content Services Providers (GCSPs)—partners who support the broader landscape of […]